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Contact Microsoft OneDrive Customer Service

How to Reach a Person at Microsoft OneDrive

Verified Contact Information

Toll-Free Number:

  • 1-800-865-9408
Call Now

Customer Service:

  • 1-800-642-7676

Headquarters:

  • 1-425-882-8080
wehelp@microsoft.com

Microsoft OneDrive Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Microsoft OneDrive Phone Number
1 (800) 865-9408
Average Calls duration
2 minutes
Issue Resolution Rate
Low (6% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Account, product/ service and request for information
View full overview

How to Contact Microsoft OneDrive?

The OneDrive support phone number is 1-800-865-9408. If you have questions or require assistance, call this helpline to reach a live operator and describe your inquiry. The customer care agent will answer your questions about the company’s services and prices, assist with managing your account, and help solve technical issues. The professional tech support expert will help you identify the problem and provide detailed instructions to fix it. Another Microsoft OneDrive phone number to reach the Help Center team is 1-800-642-7676. If you need to contact the official representatives at the company’s headquarters, dial 1-425-882-8080. You can also call this phone line with legal inquiries and Privacy Policy questions.

The Microsoft OneDrive email address for general inquiries is wehelp@microsoft.com. You can email the customer care team for information about the company, its services, and products. You can also request assistance with product activation or cancellation. If you have concerns, complaints, or suggestions, email them to this address for the Microsoft OneDrive customer service team to handle. You will receive a response with the required information or ways to resolve your issue as soon as the Help Center representatives investigate your case. The support agents are also ready to assist with solving the payment-related issues. The same Microsoft OneDrive contact can be used to discuss investment and partnership opportunities.

The Microsoft OneDrive offers monthly office hours for commercial and education IT Admins and partners. These sessions provide an opportunity to ask questions, share feedback, and learn about upcoming features. The office hours are held on the third Wednesday of each month from 8 a.m. to 9 a.m. PST. You can sign up for Office Hours on the Microsoft OneDrive website.
To reach the tech support team for assistance, call the 24/7customer service helpline. The French-speaking customers can contact the Help Center Monday to Friday between 9 a.m. and 5 p.m. ET. The Microsoft OneDrive Billing support is available Monday to Friday from 9 a.m. to 5 p.m. local time.

PissedConsumer Club

Contact Information

Microsoft OneDrive Website:

Microsoft OneDrive Help Center:

Corporate Office Address:

Microsoft Corporation
1 Microsoft Way
Redmond, Washington 98052
United States

Why Customers Call Microsoft OneDrive?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 37%
  • Account 23%
  • Product/ Service 18%
  • Request for Information 10%
  • Payments and Charges 5%
  • Activation/ Cancellation 3%
  • Website/ Application 2%
  • Return/ Replace <1%
  • Shipping and Delivery <1%
  • Refund <1%
  • Staff <1%

Customer Inquiries & Issues

37%
  • "One drive"
  • "Missing files"
  • "Trouble with one drive"

Account

23%
  • "To retrieve photos that lost in my one drive account"
  • "cannot log in ti my MS 365 as a home user"
  • "Locked out, please help"

Product/ Service

18%
  • "Technical help"
  • "Problem with signing in"
  • "OneDrive erased all my work"

Request for Information

10%
  • "One drive support"
  • "Need to talk to agent"
  • "OneDrive is going to erase pic on dec 29 and I am not able to contact you through my computer"

Payments and Charges

5%
  • "charged extra"
  • "Problems with an unrecognized payment"
  • "Credit card charges"

Activation/ Cancellation

3%
  • "Cancel onedrive"
  • "Subscribed service but no effect on one drive. Money has gone from credit card"
  • "Cancel account"

Website/ Application

2%
  • "Cannot open file"
  • "OneDrive text file not open"
  • "Cannot move my info on OneDrive to iCloud or share it or download it or anything from the app"

Return/ Replace

<1%
  • "Microsoft OneDrive restores facing Problem and folder name not change"
  • "changing phones and want to ensure one drive will stay connected to it"

Shipping and Delivery

<1%
  • "Missing items"

Refund

<1%
  • "Refund"

Staff

<1%
  • "New service"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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